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FAQ

  • How much does shipping cost?
    Our shipping provider is USPS. Rate is calculated at purchase based on delivery day.
  • How long does shipping take?
    Orders are processed within 3-5 days of purchase and then shipped. Shipping time depends on customer selection at check out. Arrival times are not guaranteed.
  • What is the return policy?
    All sales are final.
  • What if my item arrives damaged?
    Please contact us if items arrive damaged.
  • Are there bulk orders available?
    Bulk orders are available for retailers and schools. Please contact us for rates.
  • Do you ship internationally?
    Please contact us with any questions regarding international shipping.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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